Great River Health prohibits discrimination based on age, race, color, creed, ethnic or national origin, marital status, religion, culture, language, physical or mental disability, socioeconomic status, status with respect to public assistance, sex, sexual orientation, and gender identity or expression. Great River Health includes all services provided by Southeast Iowa Regional Medical Center and Henry County Health Center.
Great River Health provides free:
Aids and services to people with disabilities so that they can communicate effectively. These aids and services include qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).
Language services to people whose primary language is not English. These services include qualified interpreters and information written in other languages.
If you need these services, contact your nurse or care provider. If you think Great River Health has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability or sex, you can file a grievance with the Iowa Department of Inspections and Appeals, 321 E. 12th St., Des Moines, IA 50319, 515-281-7102. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Great River Health's Patient Experience Officer is available to help you at 319-768-4906. You also can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Ave., S.W.
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019,800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Llame al
1-319-768-1000.
• 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電
1-319-768-1000 。
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• 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電.
1-319-768-1000
• !यान द:" य"द आप !हदं ी बोलते ह ( तो आपके िलए मु0त म1 भाषा
सहायता सेवाएं उपल:ध ह।(
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du mitaus Koschte ebber gricke, ass
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319-768-1000.