Let us Know How Things Went
testimonials
Did you have a positive experience at Great River Health you'd like to share? We'd love to hear from you!
Recognize a Healthcare Worker
The Daisy Award
The DAISY Award for Extraordinary Nurses® honors nurses for their compassionate care and kindness by collecting nominations from patients, families, and co-workers. Great River Health is proud to partner with The Daisy Foundation to celebrate and recognize nurses for everything they do.
Circle of Excellence
Did a Great River Health employee go above and beyond to help you? Consider nominating them for special recognition by donating to our Circle of Excellence fund. All donations are used by the Great River Health Foundation to improve patient experiences and continue our legacy of quality care. While your identity will remain confidential, your story will be shared to inspire others.
Concerns or Other Feedback?
Please reach out to our Patient Ambassador team by calling 319-768-4906 or emailing ptexp@greatriverhealth.org between 8 a.m. and 4 p.m. Monday through Friday.
Patients and their surrogate decision makers have the right to file complaints regarding quality-of-care concerns or safety issues to the State of Iowa and the Centers for Improvement in Healthcare Quality, our accrediting organization.
Iowa Department of Inspections and Appeals
Lucas State Office Building
321 E. 12th St.
Des Moines, IA 50319
Phone: 877-686-0027
Center for Improvement in Healthcare Quality
Attn: Chief Executive Officer
P.O. Box 1540
Mexia, TX 76667-1540
Phone: 512-661-2813
Fax: 805-934-8588