Walk-In Clinic

Walk-In Clinic for Urgent Medical Conditions

If you are experiencing life-threatening symptoms, please go immediately to the Southeast Iowa Regional Medical Center Emergency Department or call 911.

Walk-in clinics are a more affordable alternative to emergency care if the injury or illness is not life-threatening. Generally, the Walk-In Clinic offers the same basic services as a primary care provider. It is suitable for sudden health conditions when you can’t wait for an appointment or when other clinics are closed. We have on-site laboratory and X-ray services.

These and other symptoms are evaluated and treated:

Allergic reactions
Cuts, burns, bites
Eye irritation
Infections
Moderate fever
Painful urination
Rashes
Runny nose, sneezing, sore throat, cough
STDs
Sprains, strains, broken bones
Vomiting and diarrhea

Patients must be at least 6 months old to be seen at the Outpatient Services Plaza, West Burlington, and SEIRMC, Fort Madison. Women who are pregnant should seek help from their obstetrician or nurse midwife. Walk-in clinic providers don’t prescribe or refill pain medicine or long-term medicine. A provider at a primary care clinic or an emergency department may need to see you if you have several or complex health concerns.

HOURS

Monday – Friday: 7:00 a.m. – 7:00 p.m.
Saturday & Sunday: 9:00 a.m. - 4:00 p.m.
See Holiday Hours below. *

Should I Go to a walk-in Clinic or the Emergency Room?

The Walk-In Clinic is not the same as emergency care, because Emergency Departments handle life-threatening emergencies, but the Walk-In Clinic does not. Learn more about the differences about

Right Care, Right Place, right time

Payment

Coverage for Walk-In Clinic services may vary by insurance provider. There is an additional fee for tests. We accept insurance, cash, credit, or debit cards.

You will be responsible for the amount required by your insurance plan at the time of your visit.
Your care will be billed as an office visit, not urgent care. We encourage you to call your insurance provider to understand your health plan's coverage.

Walk-In Clinic - Southeast Iowa Regional Medical Center, Fort Madison, is a hospital-based outpatient clinic.

There are two charges for health care services:
- Physician services
- Hospital services
Depending on your insurance benefits, this may result in higher out-of-pocket expenses.

*2025 Holiday hours

April 20^thEaster – 9:00 a.m. – 4:00 p.m.
May 26^th Memorial Day – 7:00 a.m. – 2:00 p.m.
July 4^th Fourth of July – 7:00 a.m. – 2:00 p.m.
September 1^st Labor Day – 7:00 a.m. – 2:00 p.m.
November 27^th Thanksgiving – CLOSED
November 28^th Day after Thanksgiving – 7:00 a.m. – 2:00 p.m.
December 24^th Christmas Eve – 7:00 a.m. – 2:00 p.m.
December 25^th Christmas – CLOSED
December 31^st New Year’s Eve – 7:00 a.m. – 2:00 p.m.
January 1, 2026 New Year’s Day – 7:00 a.m. – 2:00 p.m.